Communication

Consider the statistics…  Research has shown that in face to face communication, words account for only 7% of a message.  93% of the communication is non-verbal, that breaks down with 55% of communication being what is “seen” and 38% tone of voice. Do you see any potential for miscommunication?  I do!  And I’ve experienced it as I’m sure you have.

Global Communication Now consider how global changes are affecting communication in business. You’re not just dealing with your business in Georgia, but you might also have technical support sites in India, parts suppliers in Taiwan, and manufacturing plants in Mexico. It’s bad enough when a miscommunication between you and your team means they have to re-work a project, causing another day of work. Now consider a miscommunication between your manufacturing plant and your parts supplier! Poor communication in business is costly!